Cancellation & Refund Policy

At TEEHUBSHOP.COM, every product is carefully processed and packed to ensure the best quality for our customers. We kindly request you to read our policy carefully before placing an order.

Order Cancellation

• Once an order is placed, cancellations are not allowed.

• Many of our products are made-to-order or customized, so we are unable to cancel orders after confirmation.

• No products will be cancelled or refunded once the order has been packed.

Returns & Refunds

• We do not offer returns or refunds for any products once delivered.

• Refunds or replacements will be considered only if the product is damaged at the time of delivery.

Packing & Dispatch Policy

• Orders are packed under strict quality checks.

• Once an order is packed, it cannot be cancelled, refunded, or modified under any circumstances.

• Please ensure all order details (size, color, customization, address) are correct before placing your order.

Damaged Product Policy

To be eligible for a replacement or refund due to damage:

• An unboxing video is mandatory.

• The video must be:

  • Continuous (no cuts or edits)

  • Clearly show the sealed package before opening

  • Clearly show the damaged product after unboxing

• Requests without an unboxing video will not be accepted.

Reporting Damage

• Any damage must be reported within 24 hours of delivery.

• Please contact our support team with the unboxing video and order details for verification.

Important Notes

• Minor color variations due to screen or display differences are not considered damage.

• Damage caused after delivery, improper handling, or wear and tear is not eligible for refund or replacement.

Need Help?

If you have any questions or need assistance, feel free to contact us:

📧 Email: [email protected]
📞 Phone / WhatsApp: 8122907987

We truly appreciate your understanding and continued support.